Care & Handling

On our Flowers shop

• When we receive our flowers, they come in boxes. We inspect all our flowers and make sure they are up to our standard.
• We cut all the stems and dip them in instant hydrating liquid before putting in water.
• We do not process any of your flowers (cutting any leaves or thorns of roses).
• We will take your flowers off from water right before they go out for delivery, you might find the delivery box little wet when you receive your flower.

Before you receive flowers

• Make sure buckets/containers is clean, may wash with diluted dishwashing liquid or bleach, make sure raise well.

When you receive flowers

• Fill your buckets/containers with at least 6 inches of fresh water.
• We recommend using close to room temperature water or even slightly lukewarm water (Especially in winter).
• Add the provided flower food to the water, follow the instruction of the package. Adding TOO MUCH flower food will make flowers wilt faster.
• Remove all package and elastic bands.
• Cut all leaves below the waterline to prevent bacteria growing in water which might cause premature wilting.
• Cut the stems about 1 inch from the bottom at diagonally 45 angles to maximize water intake.
• Immediate after cutting put flowers into the prepared water.
• Make sure you are NOT over-crowded your bucket. Over-crowding may affect or damage the blooming flower.
• Re-check on flowers after 3-4 hours, if the flower is drooping, RECUT the stem another 1 inch, it is possible the air bubble is formed inside the stem which blocking the water intake.
• For ANY foliage, put them in FRESH water ONLY. Flower food will make foliage wilt faster.
• Keep both flowers and foliage in cool (prefer darker) location. Please avoid any direct sunlight, wind drafts or heat and extreme temperatures.
• Putting flowers in warm temperature will help flowers (especially roses and carnations) blooms quicker. Vice versa, putting flowers in cooler location will slow down the process.
• Change water every 48 hours or when the water becomes cloudy.
• Make sure your flowers will have sufficient water at ALL times.

For Roses

• All roses are with guard petals attached, in order to protect during transportation. After removing the packaging cardboard, carefully remove any brown or discolored guard petals. This might up to 8 petals per rose.
• Wear gardening gloves while handling since we do not remove any thorns on your roses before delivery.

For Hydrangea

• Your hydrangea will arrive in buckets, OR flat in a box, Just leave them in cooler temperature.
• When re-cutting hydrangea, cut the bottom diagonally AND cut UP the stem vertically.
• Hydrangea will drink an exceptionally large amount of water, please DO NOT over-crowded your buckets/ containers.

For all dye or tinted flowers

• Your dye flowers will transfer its color to ANYTHING, please be careful when processing. It is normal that the water will be slightly tinted and just change to freshwater.